Send us a message – we’ll be in touch within 2 business days 🍀

Legal Notice

Privacy Policy

Shop

Vegavero

Find answers about Vegavero products, orders, returns, and more. Learn how to manage your account, track your orders, or get in touch with our friendly support team.

Vegavero Help Center | Questions, Orders & Product Support

After some time the content of the capsules hardened. Is it still safe to take the product?

Are all Vegavero products vegan and cruelty-free?

Are your ingredients natural and GMO-free?

Can I combine different Vegavero products?

Can I open the capsules if I have problems swallowing them?

Can I take the products if I am taking medications?

Can I take your products during pregnancy or while breastfeeding?

Can kids/teenagers take the product?

Do your supplements contain allergens (gluten, soy, lactose…)?

I’ve been taking your supplement for a whole week now and I don’t feel anything. What can I do?

What’s the shelf life of your products?

Why do I have to take so many capsules for the daily dosage? Other companies only have one capsule per day.

Products

Can I change my delivery address after ordering?

Do you ship internationally?

How do I track my shipment?

How do I use a discount or voucher code?

How long does delivery take?

What are the shipping costs?

What payment methods do you accept?

Payment & Shipping

Can I add items to an existing order?

How can I change or cancel my order?

How do I check my order status?

My order hasn’t arrived yet — when will it be delivered?

Why are the prices different when I proceed to the payment compared to when I put them in the cart?

I want to change my shipping address. What should I do?

Orders

How will I be refunded (PayPal, card, etc.)?

I received a damaged or wrong product — what should I do?

Returns, Refunds & Issues

How do I create or delete my account?

I forgot my password — how can I reset it?

How does the loyalty program work?

How do I earn or redeem loyalty points?

Can I use a voucher and loyalty points at the same time?

Account & Loyalty

How can I become a Vegavero partner or reseller?

B2B & Partnerships

Get information about our products, how to take them and more.

Everything you need to know about paying and tracking your orders.

Everything you need to know to manage your orders.

Need to return something? Find out how to request a refund or solve an issue.

Everything you need to know about your account and Vegavero loyalty benefits.

Discover how to partner with Vegavero and grow together.