Send us a message – we’ll be in touch within 2 business days 🍀

Legal Notice

Privacy Policy

Shop

Vegavero

<p><style type="text/css" id="isPasted"></style><style type="text/css" id="isPasted"></style></p><p id="isPasted"><span data-sheets-root="1">You can easily check your order status anytime:</span></p><ol><li style="font-size: 16px;"><span data-sheets-root="1"><a href="https://account.vegavero.com/" target="_blank" rel="noopener noreferrer">Log into your account</a></span> and open your order &#x2014; you&#x2019;ll find your tracking link there.</li><li style="font-size: 16px;">Or simply select &#x201C;Track your order&#x201D; in our chat or help center and follow the steps.</li></ol><p><span data-sheets-root="1">This applies to orders made through our online shop. If you ordered through a different marketplace, please get in touch with us and we&#x2019;ll be happy to help.</span></p>

You can easily track your order anytime if it was placed through our online shop. If you ordered via another marketplace, contact us and we’ll gladly help. Read more here!

How do I track my shipment?

Payment & Shipping

After some time the content of the capsules hardened. Is it still safe to take the product?

Are all Vegavero products vegan and cruelty-free?

Are your ingredients natural and GMO-free?

Can I combine different Vegavero products?

Can I open the capsules if I have problems swallowing them?

Can I take the products if I am taking medications?

Can I take your products during pregnancy or while breastfeeding?

Can kids/teenagers take the product?

Do your supplements contain allergens (gluten, soy, lactose…)?

I’ve been taking your supplement for a whole week now and I don’t feel anything. What can I do?

What’s the shelf life of your products?

Why do I have to take so many capsules for the daily dosage? Other companies only have one capsule per day.

Products

Can I change my delivery address after ordering?

Do you ship internationally?

How do I use a discount or voucher code?

How long does delivery take?

What are the shipping costs?

What payment methods do you accept?

Can I add items to an existing order?

How can I change or cancel my order?

How do I check my order status?

My order hasn’t arrived yet — when will it be delivered?

Why are the prices different when I proceed to the payment compared to when I put them in the cart?

I want to change my shipping address. What should I do?

Orders

How will I be refunded (PayPal, card, etc.)?

I received a damaged or wrong product — what should I do?

Returns, Refunds & Issues

How do I create or delete my account?

I forgot my password — how can I reset it?

How does the loyalty program work?

How do I earn or redeem loyalty points?

Can I use a voucher and loyalty points at the same time?

Account & Loyalty

How can I become a Vegavero partner or reseller?

B2B & Partnerships

How do I track my shipment?Updated a month ago