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Vegavero

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Simply enter your email address when logging in here, and we’ll send you a one-time confirmation code. Use that code to access your account safely and securely; quick and easy!

I forgot my password — how can I reset it?

Account & Loyalty

After some time the content of the capsules hardened. Is it still safe to take the product?

Are all Vegavero products vegan and cruelty-free?

Are your ingredients natural and GMO-free?

Can I combine different Vegavero products?

Can I open the capsules if I have problems swallowing them?

Can I take the products if I am taking medications?

Can I take your products during pregnancy or while breastfeeding?

Can kids/teenagers take the product?

Do your supplements contain allergens (gluten, soy, lactose…)?

I’ve been taking your supplement for a whole week now and I don’t feel anything. What can I do?

What’s the shelf life of your products?

Why do I have to take so many capsules for the daily dosage? Other companies only have one capsule per day.

Products

Can I change my delivery address after ordering?

Do you ship internationally?

How do I track my shipment?

How do I use a discount or voucher code?

How long does delivery take?

What are the shipping costs?

What payment methods do you accept?

Payment & Shipping

Can I add items to an existing order?

How can I change or cancel my order?

How do I check my order status?

My order hasn’t arrived yet — when will it be delivered?

Why are the prices different when I proceed to the payment compared to when I put them in the cart?

I want to change my shipping address. What should I do?

Orders

How will I be refunded (PayPal, card, etc.)?

I received a damaged or wrong product — what should I do?

Returns, Refunds & Issues

How do I create or delete my account?

How does the loyalty program work?

How do I earn or redeem loyalty points?

Can I use a voucher and loyalty points at the same time?

How can I become a Vegavero partner or reseller?

B2B & Partnerships

I forgot my password — how can I reset it?Updated a month ago